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By Adam Lambert, founder of Deal Run · Updated October 30, 2026

How to Cancel DealMachine Subscription (Step by Step)

Where you cancel DealMachine depends on which version your plan is on. New DealMachine cancels from Billing Settings. DealMachine Classic cancels from Plans & Licenses. A subscription bought through Apple is cancelled in your Apple ID settings, not inside DealMachine. The steps below come from DealMachine's own help articles.

Step 1: Work out which version you're on

DealMachine currently runs two versions. The new DealMachine covers Basic, Pro, Scale and launch offers such as the $990/year package. DealMachine Classic is the renamed previous app and works only with classic (legacy) subscriptions. New DealMachine signs in at dealmachine.com/sign-in in any browser; Classic is web-based at app.dealmachine.com.

The quickest test, per DealMachine's help center: if you bought a new plan and open Classic, you see a pricing screen instead of your subscription. That means your plan lives in new DealMachine. DealMachine says there is no planned sunset date for Classic, and its usage balance is shared between the two versions.

Step 2a: Cancel new DealMachine

  1. Log in and click your name in the lower-left corner.
  2. Click Billing Settings, then scroll to the bottom and click Cancel subscription.
  3. Click Continue past the wallet-balance reminder.
  4. Choose a reason and click Continue.
  5. Confirm with Cancel Subscription.

According to DealMachine's article (updated September 29, 2026), access continues until the end of the current billing period and you are not charged again after it ends. Your wallet balance stays on the account but can't be spent without an active subscription; it becomes usable again if you resubscribe. All marketing is paused. Your prospects, lists and other data stay in the account.

Step 2b: Cancel DealMachine Classic

  1. On a computer browser, finish the onboarding or initial setup first. You need it to reach Account & Settings.
  2. Click the icon in the upper-right corner to open Account & Settings.
  3. Click Plans & Licenses, then click Cancel Plan at the bottom and follow the steps.

To confirm it went through, open Account & Settings > Billing > Payment Methods. "Next Billing Date" means the plan is still active and will renew. "Cancellation Date" means it is cancelled and you keep access until that date.

If you subscribed through Apple

DealMachine's Classic help article (updated March 27, 2026) says that if you subscribed through Apple, you must cancel in your Apple ID subscription settings, because DealMachine can't cancel Apple-managed subscriptions for you. The new-DealMachine article doesn't mention Apple, so if you're on a new plan bought in the iPhone app, check the Apple ID settings or ask DealMachine support.

When the cancel option won't appear

DealMachine's Classic article says:

  • Can't log in, or no cancel button: contact DealMachine support and ask for a live chat representative when the AI assistant responds. The cancel option may not appear if onboarding is incomplete.
  • Asked to pay when you try to cancel: that is a past-due balance.
  • A payment has failed: a live representative has to handle the cancellation.

DealMachine's Classic article also notes that subscriptions renew automatically unless cancelled before the renewal date, and that payments come from the payment method on file; DealMachine doesn't accept manual payments. Its pricing page says plans start at $99/mo and "Cancel anytime." DealMachine's cancel articles don't mention refunds.

Worked example: the billing date decides your last day

Assumptions (illustrative): a new DealMachine plan billed monthly on the 15th, bought directly and not through Apple, cancelled on October 30, with $40 left in the wallet.

StepWhat happens in this example
Check the versionClassic at app.dealmachine.com shows a pricing screen, so the plan is on new DealMachine.
Cancel on October 30Name (lower-left) > Billing Settings > Cancel subscription > Continue past the wallet reminder > reason > Cancel Subscription.
AccessRuns to the end of the current billing period, through November 14. No charge on November 15.
WalletThe $40 stays on the account but can't be spent until you resubscribe.
Blocked at cancelPer the Classic article, a request to pay first means a past-due balance. Ask support's AI assistant for a live chat representative.

The takeaway: cancel any time before the 15th to avoid the next charge. Cancelling on the 30th still gives you access until the 14th. Billing dates and amounts here are made up to show the timing.

Doing this in Deal Run

Deal Run is our product. If you're leaving DealMachine because you need to sell deals, not just find them, Deal Run runs the numbers (MLS-grade comps, ARV, AI repair estimates from photos, and Max Offer for flip, rental or wholesale) and then sells the deal. It finds local investor buyers from purchase records, and skip tracing turns the owner of record, LLC or not, into a phone number and email to try. You email and text blast your buyers, with emails from your own Gmail and texts from your own number, and tracked deal-page links show who viewed. Deal Run has no driving-for-dollars app or direct mail, so if you wholesale mainly by driving neighborhoods, keeping DealMachine for that may make sense. For details see Deal Run vs DealMachine and finding buyers.

Plans: Analyze is $29/mo. Analyze + Sell is $99/mo. Or pay per deal: $2 to analyze, $20 with 100 buyers. Current prices are on the pricing page.

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Frequently asked questions

Which DealMachine version am I on?

Open Classic at app.dealmachine.com. If you bought a new plan, it shows a pricing screen instead of your subscription, which means your plan is on new DealMachine (dealmachine.com/sign-in).

Will I be charged again after I cancel new DealMachine?

DealMachine's article says access continues until the end of the current billing period and you aren't charged again after it ends.

How do I check that a Classic cancellation worked?

Go to Account & Settings > Billing > Payment Methods. "Next Billing Date" means it's still active and will renew; "Cancellation Date" means it's cancelled and you keep access until that date.

What if DealMachine asks me to pay when I try to cancel?

DealMachine's Classic article says that means a past-due balance, and if a payment has failed, a live representative has to handle the cancellation. Ask support's AI assistant for a live chat representative.

I subscribed through Apple. Where do I cancel?

DealMachine's Classic help article says to cancel in your Apple ID subscription settings, because DealMachine can't cancel Apple-managed subscriptions.

Sources

Leaving DealMachine to sell deals?

Run comps, ARV, repairs and max offer, then find your buyers and email and text blast them from your own Gmail and number. Start with the demo.

Try the free demo