Privacy Policy

Effective: March 9, 2026  |  Last updated: March 9, 2026

This Privacy Policy describes how Deal Run LLC ("Deal Run," "we," "us," or "our") collects, uses, and shares information in connection with your use of the Deal Run platform, website, and services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Account information. When you create an account or subscribe, we collect your name, email address, phone number, company name, and billing information.

Transaction and billing data. We collect information related to your subscriptions, payments, credit purchases, invoices, and billing history. Payment method details are processed by our third-party payment processor and are not stored on our servers.

Usage data. We collect information about how you interact with the Service, including searches performed, deals created, skip traces requested, marketing packages sent, investor lists built, outreach activities, and features used.

Location data. When you use investor search and other location-based features, we collect geographic coordinates, search radius, and property addresses. We may also collect general location information from your IP address.

Device information. We automatically collect browser type, operating system, IP address, device identifiers, referring URLs, pages visited, and timestamps.

User-generated content. We collect photos, descriptions, marketing packages, notes, and other content you create or upload through the Service.

Communications. We collect the content of messages, emails, and outreach communications you send through the Service, as well as any communications you have with our support team.

Third-party data. We receive property records, investor identification data, skip trace results, and other real estate data from licensed third-party data providers and public records, which we associate with your account and searches.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve the Service
  • Process payments and manage subscriptions
  • Deliver investor search results, skip trace data, property analysis, and other platform features
  • Send transactional communications (account setup, billing, security alerts)
  • Send promotional communications (product updates, tips, offers) — you may opt out at any time
  • Provide customer support
  • Monitor for fraud, abuse, and violations of our Terms of Service
  • Analyze usage patterns to improve features and user experience
  • Enforce our Terms of Service and protect the rights and safety of Deal Run LLC and its users

We do not sell your personal information to third parties.

3. Data We Provide to You

Property data, investor identification results, skip trace results, and AI-generated estimates are sourced from public records, MLS data, and licensed third-party data providers. This data is provided for your legitimate business use in real estate investment. You are solely responsible for complying with all applicable laws — including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, do-not-call regulations, and state telemarketing laws — when using this data for outreach. See our Terms of Service for data use restrictions.

4. Data You Provide About Others

When you use skip tracing, investor identification, or outreach features, you may receive personal information about third parties (property owners, investors, and other individuals). You are solely responsible for ensuring your use of this information complies with all applicable laws. Deal Run LLC is not responsible for your outreach activities or any claims arising from your use of third-party data obtained through the Service.

5. Data Sharing

We share your information only in the following circumstances:

  • Service providers. We share data with third-party service providers that help us operate the platform, including payment processing, email delivery, data providers, cloud infrastructure, and analytics. These providers are contractually obligated to use your data only to provide services to us.
  • Legal requirements. We may disclose your information if required by law, subpoena, court order, or other legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Deal Run LLC, our users, or the public.
  • Fraud and abuse prevention. We may share information with third parties for the purposes of fraud detection, abuse prevention, and credit risk reduction.
  • Business transfers. In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

6. Artificial Intelligence

Certain features of the Service use artificial intelligence and machine learning, including property valuations, repair estimates, investor scoring, condition assessments, and automated recommendations. AI-generated outputs are estimates only and should not be relied upon as professional appraisals, inspections, legal advice, or guaranteed valuations. We may use third-party AI platforms and services to provide these features. AI-generated content is not independently verified by Deal Run LLC.

7. Communications

By creating an account, you consent to receive communications from Deal Run LLC via email, SMS/MMS, push notifications, and telephone, including messages delivered using automatic telephone dialing systems (ATDS) or prerecorded/artificial voice technology, for transactional, service, and promotional purposes. Message and data rates may apply. You may opt out of promotional messages at any time by texting STOP or clicking the unsubscribe link in any email. Consent to receive automated messages is not a condition of purchase.

8. Data Security

We use industry-standard security measures including encryption in transit (TLS) and at rest, secure cloud infrastructure, access controls, and regular security reviews. No system is 100% secure, and we cannot guarantee absolute security of your information.

9. Data Retention

We retain your data as long as necessary to provide the Service and fulfill the purposes described in this policy. Upon account termination, we have no obligation to store or maintain your data or content. We may delete your account data at any time following termination. Billing records are retained as required by applicable tax and accounting laws. Aggregated, anonymized usage data may be retained indefinitely.

10. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand usage patterns and improve the Service. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features.

11. Your Rights

You may: (a) access and download your data; (b) correct inaccurate information; (c) request deletion of your account and associated data; (d) opt out of non-essential communications. To exercise these rights, contact us at support@dealrun.ai. We will respond within a reasonable timeframe.

12. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact support@dealrun.ai.

13. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

14. Changes to This Policy

We may update this Privacy Policy at any time. Material changes will be communicated via email or in-app notification. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

Questions? Contact us at support@dealrun.ai.

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